Please choose your country

Please choose your country

 
  • at Austria
  • cz Czech Republic
  • dk Denmark
  • fi Finland
  • fr France
  • de Germany
  • hu Hungary
  • it Italy
  • pl Poland
  • pt Portugal
  • sk Slovakia
  • es Spain
  • se Sweden
  • gb United Kingdom
  • xx BeNeLux

Private sphere and data protection

We are delighted in your interest in our website. The protection of your private sphere is very important to us. In the following we provide detailed information on the handling of your data.

Collection, processing and use of personal data
You can visit our website without providing personal details. We merely store access data without any personal reference such as the name of your internet service provider, the page from which you visit us or the name of the requested file. These data are used exclusively to improve our service and do not permit any conclusion regarding your person. Personal data are only collected if you voluntarily provide us with them when making an order or opening a customer account or registering for our newsletter. We use the data you disclosed without your separate consent exclusively to implement and handle your order. Upon the completion of the contract and complete payment of the purchase price, your data are blocked for any further use and deleted after expiry of the storage period required by tax and commercial law unless you have explicitly consented to the further use of your data. When you register for the newsletter, your email address will be used for own advertising purposes until you de-register from the newsletter. De-registration is possible at any time.

Use of cookies
In order to make the visit to our website appealing and to facilitate the use of specific functions, we use so-called cookies on different pages. These are small text files which are stored on your terminal device. A few of the cookies we use are deleted at the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal device and enable us or our partner companies to recognise your browser again upon your next visit (persistent cookies). You can set your browser in a way that you are informed about the setting of cookies and can decide on their acceptance individually or on the acceptance of cookies for specific cases or generally rule this out. If you do not accept the cookies, the functionality of our website may be restricted.

Use of Google Analytics
This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called “cookies” which are text files which are stored on your computer and facilitate an analysis of how you use the website. The information created by the cookie on your use of this website is usually transferred to a server of Google in the USA and stored there. If the IP anonymisation on this website is activated, your IP address is abbreviated by Google within the Member States of the European Union or in other signatory states to the Treaty on the European Economic Area. Only in exceptional cases is the full IP address transferred to a server of Google in the USA and abbreviated there. On instruction of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on the website activities and to provide further services to the website operator associated with this website use and the use of the internet. The IP address communicated by your browser as part of Google Analytics will not be compiled with other data by Google. You can prevent the storage of the cookies by corresponding settings in your browser software; we point out, however, that in this case you may not be able to fully use all functions of this website. You can also prevent the compilation of the data generated by the cookie and related to your use of the website (including your IP address) to Google as well as the processing of these data by Google by downloading the available browser plugin at the following link and installing it (
http://tools.google.com/dlpage/gaoptout?hl=de).

You can oppose the collection and storage of data for the purpose of web analysis at any time taking effect for the future by sending an email to the following address:
info@meinlshop.de.

Use of Facebook social plugins
This website uses so-called social plugins (“plugins”) of the social network Facebook which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with the Facebook logo or the addition “Soziales Plug-in von Facebook” or “Facebook Social Plugin”. An overview of the Facebook plugins and what they look like can be found here:
http://developers.facebook.com/plugins.

If you request a page of our website which contains a plugin of this nature, your browser builds up a direct connection with the servers of Facebook. The content of the plugin is sent by Facebook directly to your browser and incorporated in the website by it. By incorporating the plugin, Facebook receives the information that your browser has requested the corresponding page of our website even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is sent directly by your browser to a server of Facebook in the USA and stored there. If you are logged in to Facebook, Facebook can directly assign the visit to our website to your Facebook account. If you interact with the plugins, by pushing the “Like it” button, for example, or giving a comment, the corresponding information is similarly sent directly to a server of Facebook and stored there. The information is also published on Facebook and shown to your Facebook friends. Facebook can use this information for the purposes of advertising, market research and the customisation of the Facebook pages. For this purpose, Facebook creates use, interest and relation profiles, e.g. to analyse your use of our website with respect to the advertisement faded into Facebook, to inform other Facebook users about your activities on our website and to provide further services associated with the use of Facebook. If you do not want Facebook to assign the data collected on our website to your Facebook account, you must log out of Facebook before you visit our website. The purpose and extent of the data collection and the further processing and use of the data by Facebook and your rights and settings in this respect for the protection of your private sphere may be derived from the data protection information of Facebook:
http://www.facebook.com/policy.php.

Passing-on of personal data
Your data are passed on to the delivery company insofar as this is necessary to deliver the goods. We specify your payment data to handle payments to the credit institution dealing with the payment.


Right to information
According to the Federal Data Protection Act, you have a right to free information about your stored data and where applicable a right of correction, blocking or deletion of these data.

Contact partner for data protection
If you have any questions on the collection, processing or use of your personal data, in the case of information, correction, blocking or deletion of data, or a revocation of any consent given, please contact:

Roland Meinl Musikinstrumente GmbH & Co. KG

Data protection officer
Musik-Meinl-Str. 1
91468 Gutenstetten
Germany

Contact
email:
datenschutzbeauftragter@meinlshop.de

Data security
Your personal data are sent encrypted by SSL via the internet in the order procedure. Credit card data are not stored but collected and processed directly by our payment service provider iPayment. We secure our website and other systems by technical and organisational measures against loss, destruction, access, change or dissemination of your data by unauthorised persons. The access to your customer account is possible after entering your personal password. You should always treat your access information confidentially and close the browser window when you have ended communication with us, in particular if you use the computer jointly with others.

Repetition of the declarations of consent
You may have explicitly granted the following consent(s) to us and we have recorded your consent. According to the German Telemedia Act, we are obligated to keep the content of consents ready for request at any time. You can revoke your consent(s) at any time taking effect for the future.

a) Permission for email advertising
On registering for the newsletter, your email address is used for own advertising purposes with your consent until you de-register from the newsletter.

The newsletter is sent at irregular intervals but no more frequently than once a week. The newsletter contains information on offers, products, special offers and things worth knowing. For statistical purposes we analyse anonymously which links are clicked in the newsletter. It cannot be seen which specific person has clicked. You give your consent only to our company Roland Meinl Musikinstrumente GmbH & Co. KG. We do not pass on your data to third parties.

You can revoke your consent at any time by either de-registering from the newsletter on our website or clicking on the de-register link which you will find at the end of every newsletter. Details on storage and use of your data can be found in our data protection declaration.

Storage of the contractual text
We store the contractual text and send you the order data by email. The General Terms and Conditions of Business can be inspected at any time at
http://www.meinlshop.de/de/unsere-agb/. Past orders can be viewed in your customer account.

Here is the
Data protection information for downloading.

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